Terms & Conditions

Welcome to Candilicious. By accessing our website or placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

Candilicious is an online retail store operating in Kuwait. We reserve the right to update or modify these terms and conditions when necessary.

2. Products and Descriptions

We strive to provide accurate product descriptions, images, and details. However, slight variations in color, appearance, size, or packaging may occur depending on the product.

3. Orders and Availability

All orders are subject to product availability and confirmation. Customers are responsible for reviewing their selections, quantities, and order details before completing their purchases.

4. Pricing and Payment

All prices are displayed in the currency indicated on our website. Orders are processed according to the payment method selected and the applicable payment requirements.

5. Delivery

Delivery is available according to the options and locations specified on our website. Estimated delivery times may vary depending on the delivery area, order volume, and circumstances beyond our control.

6. Returns and Exchanges

Return and exchange requests are subject to Candilicious's applicable policies and relevant consumer protection requirements. Products must meet the applicable eligibility conditions. Customers are encouraged to contact customer service before initiating a return or exchange.

7. Order Cancellation

Customers who wish to cancel or modify an order should contact us as soon as possible. Changes or cancellations may not be possible once an order has been processed or dispatched.

8. Customer Responsibility

Customers are responsible for providing accurate contact information and delivery details to ensure their orders can be processed and delivered correctly.

9. Privacy

Candilicious respects customer privacy and handles personal information in accordance with applicable privacy practices and laws. Information may be used as necessary to process orders, arrange deliveries, and provide customer support.

10. Contact Us

For questions or assistance regarding our products, orders, or services, please contact us through the customer service channels available on our website.

By using our website or placing an order, you acknowledge that you have read and agreed to these terms and conditions.